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Customer Relationship Management (CRM)

CRM is a combination of policies and strategies implemented by an organization that provide a means to track customer information. ONUVA's Customer Relationship Management maximizes the bond between your company and clients in order to accomplish a profitable and healthy relationship.

This system expands all functionality and processes related to customer service, follow-up and management working with all departments such as marketing and e-commerce to sales and purchasing regardless of your company's line of business or size.

Our product is compatible with cell-phone and PDA technologies, making it easier for employees to keep in touch with clients and co workers. Our system integrates with your current ERP (Enterprise Resource Planning) system optimizing the bond between your organization and affiliates. Since our system is built on Open Source the implementation is much faster and economical compared with private software.